HSBC Harbourview, St. Georges, and Somerset branches will open on Thursday, April 9th and Thursday, April 16th from 9 am through 12 pm, to provide limited banking services to the public.
A spokesperson said, “HSBC Bermuda has announced today that the HSBC Harbourview, St. Georges and Somerset branches will open on Thursday April 9th and Thursday April 16th from 9 am through 12 pm, to provide limited banking services to the public.
“Following further consultation with the Bermuda Government regarding the recent state of emergency declaration, requiring Bermuda residents to shelter in place, it was determined that the Bank would lend additional support to the community by providing the following limited banking services:
- cheque cashing & cash withdrawals for non-debit card holders,
- statement printing to enable submissions for Bermuda Government unemployment support,
- collection of debit and/or credit cards; and
- collection of HSBC Security Devices to enable online banking.
“The Bank noted that given Bermuda Government pension cheques were made available to seniors on Friday April 3rd , our most vunerable citizens may urgently need to avail themselves of deposit & withdrawal services. We therefore ask that all customers strictly observe the 9 am to 10 am scheduled dedicated time for seniors, as well as social distancing norms.
“HSBC Bermuda continues to remind customers that HSBC ATMs and online banking services are available to the public. The HSBC Bermuda Contact Center is available to support our customers during normal business hours.
“Additionally, if our customers are experiencing financial difficulties, we would like to remind them to pro-actively contact their banking Relationship Manager, call 299 5959 for assistance or send an email to firstname.lastname@example.org. We will review each case on an individual basis to determine the most appropriate way in which to support our customers regarding their particular financial challenges.
“We also invite customers to follow our social media pages for ongoing HSBC updates.”