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Help, Info & Special Hours For Seniors

This page contains some of the services and special hours for seniors that businesses are offering during these challenging times; it does not reflect all the businesses offering senior hours or services, and is just ones we have been able to compile.

Please note this is an ever evolving situation and the information below was accurate at the time of posting at 8.30pm on March 26th, and it very well may — and is likely to – change, so you are advised to check directly with all providers in advance to be sure!

For more information on each topic listed below, please click the arrow to read more.

Free Prescription Delivery From The Phoenix

While not specifically for seniors, many seniors are on prescriptions and Phoenix has stepped up with a free island wide delivery service for prescriptions during this challenging time. More details are here.

Free Prescription Delivery From Robertson's Drug Store in St. George's

This is not specifically for seniors, however as many seniors are on prescriptions, it should be noted that Robertson’s Drug Store in St. George’s is offering a free delivery service for prescriptions right now, delivering from St George’s to Flatts. More details are here.

Free Prescription Delivery From The Somerset Pharmacy

This is also not specifically for seniors, but may be of assistance to them. The company said, “Somerset Pharmacy in Mangrove Bay, Sandys is open and offering free delivery for prescriptions in Southampton and Sandys. Please contact us between 9am and 5pm for next day delivery. Phone 234-2484 or place orders online at www.somersetpharmacybda.com.” More details are here.

Clarien Bank Senior Hours: 9am - 10am

The company said: “To help minimise potential virus exposure to our most vulnerable population, we will dedicate the hour of 9am – 10am to serve “At Risk” clients. Clients are considered “At Risk” if they are of an elderly age, have depressed immunity, or have an ailment or ability that may make them more vulnerable to virus exposure. More details are here.

Butterfield Bank Senior Hours: 9am - 11am

The company said, ““Beginning on Monday, 30 March 2020, Butterfield will provide limited banking services from Rosebank Centre at 11 Bermudiana Road in Hamilton. Teller services at Rosebank Centre will be available from 9:00 a.m. to 1:00 p.m. daily, Monday through Friday, but the Bank will reserve two hours, from 9:00 a.m. to 11:00 a.m., to serve seniors exclusively at that location.” More details are here.

Marketplace Senior Shopping Hours

On Tuesdays and Fridays, they offer senior shopping hours from 7:00am – 9.00am. They also offer 5% off for seniors during those hours. More details are here.

Supermart Senior Shopping Hours

The company said: “We have hours set aside on Tuesdays, Fridays and Sundays for our more vulnerable customers; This will allow seniors 65+ to shop in a safer environment.

“All seniors will be asked to present a valid ID for entry during these periods. We will offer our usual 5% Wednesday discount to our senior shoppers on Tuesday mornings. Those who are immunocompromised or pregnant may gain entry during senior hours with a doctor’s note.” More details are here.

Lindo's Senior Shopping Hours

The company said, “For customers over the age of 65, who are considered more at risk for infection, we will be holding special shopping hours from 7am until 9am Tuesdays and Fridays.

“The usual five per cent discount will be honoured during the senior hours on Friday and as per usual all-day Tuesday.

“Customers will need to present a valid ID that shows their date of birth at the door and we ask that younger customers respect this time designated for our seniors and shop outside of these four hours. The 50-customer restriction will still be in place. More details are here.

Arnold’s Locations Senior Shopping Hours

The company said, “We also for designated 3 days a week Monday, Wed, & Sat from 8am to 9am for our Seniors [over the age of 65] to shop.” More details are here.

Harrington Hundreds Senior Shopping Hours

Their seniors shopping times are Tuesday and Friday 8am to 9am.

Miles Market Senior Shopping Hours

The company said, “Miles will be open for our senior customers on Sundays from 10 AM – 11 AM after which time we will resume normal Sunday operating hours.

“Those 65+ will be welcome to shop from 10AM and may be asked to present a valid ID. Those high risk, vulnerable customers, outside this age bracket, are also welcomed to shop during this time. We do ask for your cooperation at this time, allowing those more vulnerable persons to be given the ability to shop with peace of mind.” More details are here.

If Eligible: Up To $500 Per Week Unemployment Benefit

While not specifically for seniors, if seniors are still employed and fall under all the eligibility requirements for Government’s Unemployment Benefit programme — such as being Bermudian/Spouse/PRC/Work Permit Holder who cannot leave and falling under the correct employment category, and rendered unable to work due to Covid-19 — they are eligible to apply for the programme which provides a payment of 60% of their gross earnings up to a maximum of $500 per week.

To stress, this is not a senior specific programme, but one for everyone in the island, and that does include working seniors – we checked with the Government on that to be sure. Our article on it is here, however the best place to find the latest information on that is the Government’s website.


While not specifically for seniors, it may be helpful to note that BELCO, One Communications, Digicel & WOW have all suspended disconnects, as in they will not cut you off for non-payment.


While not specifically for seniors, the Government run helpline is available to provide support to those who may have questions about COVID-19. Call 444-2498 between 9am – 9pm.

Ministry of Health Wellness Checks

Starting on Monday, March 30th, the Ministry of Health’s Ageing & Disability Services [ADS] will be conducting wellness checks on the island’s vulnerable seniors.

“The wellness checks are our way of making sure that Bermuda’s most vulnerable have what they need to stay safe and well during this pandemic,” said Minister Wilson.

“Many of them have no or limited next of kin support on which they can rely to ensure they have sufficient supplies of groceries and medications so our ADS officers will be visiting them, assessing their needs and assisting where needed.”

Any members of the public who know of a vulnerable senior needing help can call ADS at: 292-7802.